Warranty Policies as Defined by the Manufacturers for 2005

All manufactures provide a warranty for the equipment they sell. The warranty coverage varies.

     Some manufactures provide "on - site" service for their high end products. This would cover reasonable travel time by a factory authorized service technician, and most on board trouble shooting and repair.

     Most equipment warranties are "carry in", this means you remove it and carry it in to a service center, or you ship it at your expense to the manufacturer. If you insist on a factory-trained technician coming to your vessel to perform warranty work, you will be responsible for paying whatever time the manufacturer does not cover.

     Most manufactures do not pay freight in or out for a warranty repair. Some will pay the freight back to you (but not all of them). Most will only ship ground freight. If you want air freight, you can usually request it at an additional cost.

     Listed below are the coverages you can expect from the various manufactures. These policies are the latest information available and may not apply to equipment built prior to 1998. While we have done our best to insure the accuracy of these policies, we can not be held responsible for out dated or incorrect information.

---

Airmar

Type	SEI Technician Labor Hours	Warranty Yrs. For SEI Technician	Freight to MFG.	Freight Back to Dealer	Parts Coverage
Transducers	Not Covered	Not Covered	Paid if found defective	Covered if found defective	1 yr.
Software upgrades, Calibration, & Faulty install	0	Not Covered	Not Covered	Not Covered	0

---

B&G

Type	SEI Technician Labor Hours	Warranty Yrs. For SEI Technician	Freight to MFG.	Freight Back to Dealer	Parts Coverage
All Equipment	Up to 4 hrs.	1	Not Covered	Ground Shipping Covered if found defective	1 yr.
Software upgrades, Calibration, & Faulty install	0	Not Covered	Not Covered	Not Covered	0

---

C-Map

Type	SEI Technician Labor Hours	Warranty Yrs. For SEI Technician	Freight to MFG.	Freight Back to Dealer	Parts Coverage
All Equipment	0	Not Covered	Not Covered	Not Covered	1 yr.
Software upgrades, Calibration, & Faulty install	0	Not Covered	Not Covered	Not Covered	0

---

Digital

Type	SEI Technician Labor Hours	Warranty Yrs. For SEI Technician	Freight to MFG.	Freight Back to Dealer	Parts Coverage
Antennas	Not Covered	Not Covered	Not Covered	Not Covered	5 yrs.
Amplifiers	Not Covered	Not Covered	Not Covered	Not Covered	1 yr.
Software upgrades, Calibration, & Faulty install	0	Not Covered	Not Covered	Not Covered	0

---

DirectTV

Type	SEI Technician Labor Hours	Warranty Yrs. For SEI Technician	Freight to MFG.	Freight Back to Dealer	Parts Coverage
All Equipment	0	Not Covered	Not Covered	Not Covered	0
Software upgrades, Calibration, & Faulty install	0	Not Covered	Not Covered	Not Covered	0

---

Furuno

Type	SEI Technician Labor Hours	Warranty Yrs. For SEI Technician	Freight to MFG.	Freight Back to Dealer	Parts Coverage
Magnetrons	1-4	1	Not Covered	Covered if found defective	1 yr.
Transducers	1-4	1	Not Covered	Covered if found defective	1 yr.
All Other Equipment	1-4	2	Not Covered	Covered if found defective	2 yrs.
Software upgrades, Calibration, & Faulty install	0	Not Covered	Not Covered	Not Covered	0

---

Icom

Type	SEI Technician Labor Hours	Warranty Yrs. For SEI Technician	Freight to MFG.	Freight Back to Dealer	Parts Coverage
All Equipment	0	0	Not Covered	Covered	3 yrs. parts and labor
Software upgrades, Calibration, & Faulty install	0	Not Covered	Not Covered	Not Covered	0

---

KVH

Type	SEI Technician Labor Hours	Warranty Yrs. For SEI Technician	Freight to MFG.	Freight Back to Dealer	Parts Coverage
All Equipment	Warranty labor is reviewed on a case by case situation by KVH	1	Not Covered	Covered	2 yrs. parts & 1 yr. labor
Software upgrades, Calibration, & Faulty install	0	Not Covered	Not Covered	Not Covered	0

---

Maptech

Type	SEI Technician Labor Hours	Warranty Yrs. For SEI Technician	Freight to MFG.	Freight Back to Dealer	Parts Coverage
Equipment	Up to 1.5 hrs. Per incident	2 yrs.	Not Covered	Covered if found defective	2 yrs.
Software	0	0	Not Covered	Not Covered	30 days
Software upgrades, Calibration, & Faulty install	0	Not Covered	Not Covered	Not Covered	0

---

Nauticomp

Type	SEI Technician Labor Hours	Warranty Yrs. For SEI Technician	Freight to MFG.	Freight Back to Dealer	Parts Coverage
Infinity Models	0	0	Not Covered	Covered	2 yrs. Parts and labor
Signature models	0	0	Not Covered	Covered	3 yrs. Parts and labor
Glass Bridge Models	0	0	Not Covered	Covered	3 yrs. Parts and labor
Software upgrades, Calibration, & Faulty install	0	Not Covered	Not Covered	Not Covered	0

---

Navionics

Type	SEI Technician Labor Hours	Warranty Yrs. For SEI Technician	Freight to MFG.	Freight Back to Dealer	Parts Coverage
All Equipment	0	Not Covered	Not Covered	Not Covered	1 yr.
Software upgrades, Calibration, & Faulty install	0	Not Covered	Not Covered	Not Covered	0

---

Newmar

Type	SEI Technician Labor Hours	Warranty Yrs. For SEI Technician	Freight to MFG.	Freight Back to Dealer	Parts Coverage
All Equipment	0	Not Covered	Not Covered	Not Covered	2 yrs.
Software upgrades, Calibration, & Faulty install	0	Not Covered	Not Covered	Not Covered	0

---

Nobeltec

Type	SEI Technician Labor Hours	Warranty Yrs. For SEI Technician	Freight to MFG.	Freight Back to Dealer	Parts Coverage
Software	0	Not Covered	Not Covered	Not Covered	1 yr.
Radars	0	Not Covered	Not Covered	Not Covered	2 yrs.
Heading sensor, GPS, Sounder, AIS	0	Not Covered	Not Covered	Not Covered	1 yr.
Wireless Screen	0	Not Covered	Not Covered	Not Covered	2 yrs.
Software upgrades, Calibration, & Faulty install	0	Not Covered	Not Covered	Not Covered	0

---

Noland

Type	SEI Technician Labor Hours	Warranty Yrs. For SEI Technician	Freight to MFG.	Freight Back to Dealer	Parts Coverage
All Equipment	0	Not Covered	Not Covered	Not Covered	2 yr. part replacement
Software upgrades, Calibration, & Faulty install	0	Not Covered	Not Covered	Not Covered	0

---

Northstar

Type	SEI Technician Labor Hours	Warranty Yrs. For SEI Technician	Freight to MFG.	Freight Back to Dealer	Parts Coverage
All Equipment	Warranty labor is reviewed on a case by case situation	1 yr.	Not Covered	Not Covered	2 yrs. parts & 1 yr. labor
Software upgrades, Calibration, & Faulty install	0	Not Covered	Not Covered	Not Covered	0

---

Panasonic Phone Systems

Type	SEI Technician Labor Hours	Warranty Yrs. For SEI Technician	Freight to MFG.	Freight Back to Dealer	Parts Coverage
All Equipment	0	Not Covered	Not Covered	Not Covered	1 yr. parts & labor
Software upgrades, Calibration, & Faulty install	0	Not Covered	Not Covered	Not Covered	0

---

Pioneer

Type	SEI Technician Labor Hours	Warranty Yrs. For SEI Technician	Freight to MFG.	Freight Back to Dealer	Parts Coverage
All Equipment	0	Not Covered	Not Covered	Not Covered	1 yr. parts & labor
Software upgrades, Calibration, & Faulty install	0	Not Covered	Not Covered	Not Covered	0

---

Polyplanar

Type	SEI Technician Labor Hours	Warranty Yrs. For SEI Technician	Freight to MFG.	Freight Back to Dealer	Parts Coverage
Stereos	0	Not Covered	Not Covered	Not Covered	2 yrs.
Speakers	0	Not Covered	Not Covered	Not Covered	2 yrs.
Software upgrades, Calibration, & Faulty install	0	Not Covered	Not Covered	Not Covered	0

---

Raymarine

Type	SEI Technician Labor Hours	Warranty Yrs. For SEI Technician	Freight to MFG.	Freight Back to Dealer	Parts Coverage
VHF Radios	1.5	3 yrs.	Not Covered	Covered if found defective	3 yrs.
Instruments	2	2 yrs.	Not Covered	Covered if found defective	2 yrs.
Autopilots	3 hrs labor + 1 hour sea trial	2 yrs.	Not Covered	Covered if found defective	2 yrs.
Chartplotters	2	2 yrs.	Not Covered	Covered if found defective	2 yrs.
Navaids	2	2 yrs.	Not Covered	Covered if found defective	2 yrs.
Color Sounders	3	2 yrs.	Not Covered	Covered if found defective	2 yrs.
Radar	4 hrs. labor + 1 hour sea trial	2 yrs.	Not Covered	Covered if found defective	2 yrs.
H6 series	Separate Policy	2 yrs.	Not Covered	Covered if found defective	2 yrs.
Software upgrades, Calibration, & Faulty install	0	Not Covered	Not Covered	Not Covered	0

---

Seatel

Type	SEI Technician Labor Hours	Warranty Yrs. For SEI Technician	Freight to MFG.	Freight Back to Dealer	Parts Coverage
All Equipment	Warranty labor is reviewed on a case by case situation by Seatel	1 yr	Not Covered	Covered	2 yrs. parts & 1 yr. labor
Software upgrades, Calibration, & Faulty install	0	Not Covered	Not Covered	Not Covered	0

---

Sharp LCD

Type	SEI Technician Labor Hours	Warranty Yrs. For SEI Technician	Freight to MFG.	Freight Back to Dealer	Parts Coverage
All Equipment	0	Not Covered	Not Covered	Covered	1 yr. parts & labor
Software upgrades, Calibration, & Faulty install	0	Not Covered	Not Covered	Not Covered	0

---

Shakespeare

Type	SEI Technician Labor Hours	Warranty Yrs. For SEI Technician	Freight to MFG.	Freight Back to Dealer	Parts Coverage
Fiberglass Antennas	Not Covered	Not Covered	Not Covered	Not Covered	2 yrs.
Galaxy Antennas	Not Covered	Not Covered	Not Covered	Not Covered	5 yrs.
Software upgrades, Calibration, & Faulty install	0	Not Covered	Not Covered	Not Covered	0

---

Simrad

Type	SEI Technician Labor Hours	Warranty Yrs. For SEI Technician	Freight to MFG.	Freight Back to Dealer	Parts Coverage
Autopilot	Up to 3 hrs.	1	Not Covered	Ground Shipping Covered if found defective	2 yrs.
Instruments	Up to 2 hrs.	1	Not Covered	Ground Shipping Covered if found defective	2 yrs.
All other equipment	Up to 1 hr.	1	Not Covered	Ground Shipping Covered if found defective	2 yrs.
Software upgrades, Calibration, & Faulty install	0	Not Covered	Not Covered	Not Covered	0

---

Weather Channel

Type	SEI Technician Labor Hours	Warranty Yrs. For SEI Technician	Freight to MFG.	Freight Back to Dealer	Parts Coverage
All Equipment	0	Not Covered	Not Covered	Covered	1 yr. part
Software upgrades, Calibration, & Faulty install	0	Not Covered	Not Covered	Not Covered	0

---

Xantrex

Type	SEI Technician Labor Hours	Warranty Yrs. For SEI Technician	Freight to MFG.	Freight Back to Dealer	Parts Coverage
All Equipment	0	Not Covered	Not Covered	Covered	2 yr. warranty
Software upgrades, Calibration, & Faulty install	0	Not Covered	Not Covered	Not Covered	0

---

Xantech

Type	SEI Technician Labor Hours	Warranty Yrs. For SEI Technician	Freight to MFG.	Freight Back to Dealer	Parts Coverage
All Equipment	0	Not Covered	Not Covered	Covered	1 yr.
Software upgrades, Calibration, & Faulty install	0	Not Covered	Not Covered	Not Covered	0